Frequently asked questions

Best Global Logistics (BGL) is an international third-party logistics service provider (3PL) and specializes in integrated operations of transport and logistics services that are complex and time-critical. More information about BGL? Click here.

Best Global Logistics (BGL) provides customized and flexible solutions for a comprehensive range of services. Among others, you can turn to us for: Air freight, Ocean freight, Project logistics, Road freight, Rail freight, Supply chain management, Warehousing, and Value-Added services. Click here to learn more

Looking for an international third-party logistics provider (3PL) who provides tailored transport and logistics solutions around the world, whether it’s by air, sea or land, and our comprehensive other services? Interested in becoming a Best Global Logistics customer? We are always to help your company stand out and reach its growth potential.

With full passion we are always happy to look at what we can mean for you. Please contact us

You can fill in our quotation form on our website! Describe your shipment details step-by-step in our quotation form. Our sales department will contact you accordingly. Click here for the the quotation form.

Yes! We can provide insurance through our partners, both for freight and warehouse. Read more about cargo insurance.

Incoterms (International Commercial Terms) is a term for standardized rules in purchase and sale agreements between national and international carriers. Incoterms define which of the parties must bear the costs of accidents as a result of both buyer and seller choosing to take high risk.

Download: BGL incoterms

Your success is our success! Find out who we are looking for at the moment and apply. Click here for job offers at BGL.

Would you like to get in touch with us to get answers for different purposes? Each purpose involves a specific contact procedure in order to meet your needs.

Yes, we deliver digital solutions for online booking! Via our online Quote & Book tool, Order Management System (OMS) and Warehouse Management System (WMS). Click here for more information

Yes, we can. All customs clearance requires correct documentation and tariff/HS codes. Therefore, it is important that you, as a customer, prepared this in advance in order to avoid delays. We help you with customs declaration of export, import and transit.

Volumetric weight, also known as dimensional weight. Refers to the overall size of a shipment and is used when the size of the shipment takes on an aircraft may cost more than the shipment’s actual weight. To calculate your volume weight, you can use our tool on our website. Click here

The transport and logistics industry can be difficult to understand sometimes and can seem to have its own language. To make it easier for you, we have made a list of transport and logistics terms related to Best Global Logistics. Click here

Follow your shipments online from the moment that your shipment has been booked. To track your shipment, you can use our track & trace tool on our website. Click here for the ‘Track and Trace’-tool

Delivering quality is our top priority. We are sorry that you are not satisfied with our service, we will do everything to resolve your dissatisfaction. You can contact us with your complaint and we will try to best of our abilities to solve your issue.

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